Programs and Services

The first few years of a child’s life are the most crucial for growth and development. Therefore, the goal of our teachers is to ensure that your child receive the appropriate education for that individual child. With this in mind, our program is designed to enrich your child’s knowledge of his or her world in areas of creative expression, emotional needs, cognitive skills and physical development. Our focus is on your child – a unique and creative individual. Who needs the proper guidance in order to ensure his or her individualistic development is achieved. The teachers at the OliviaDiMaio Centre are qualified, experienced, caring and loving early childhood educators who strive to help your child grow in self-confidence in a safe and loving environment.

Our emergent curriculum allows children to develop skills at their own pace. Each lesson is planned with the individual child in mind. We place importance on providing a curriculum that is child focused instead of teacher focused. Our academic program builds the foundation for their future education. Our curriculum incorporates physical education on the playground and in our gymnasium. Below is a list of links that relate to the practices of the center:


General Information
Behavior Management Teacher Child Ratio Students and Volunteers
Orientation Requirements Movement to Next Age Group School Age Children

Fees and Related Policies
Fee Schedule Late fees and Policy Vacation Policy
Guardian/Custody Rights Child Pick-Up Policy Non Pick-Up Emergency Policy
Change in Personal Info Emergency Evacuation Policy Child Abuse or Neglect
Daily Routine Arrivals Belongings From Home
Nap Time Celebrations Field Trips
Outdoor Activity Inclement Weather Summer Routine
Playground Sunscreen Policy Cubbies

Nutrition and Health
General Information Disposable Gloves General Sanitization Policy
Contagious Diseases Illness Diarrhea
Administrating of Medicine Toilet Training Parent Communication Participation
Infant Policy

Other Information
Child Abuse Philosophy Serious Occurrence Guidance Policy
Anti-Racism Inclusion,Access & Equity Our Beliefs
Registering Families Human Resources Training and Professional Development
Programming Confidentiality Termination Policy
Code of Behaviour Notice of Withdrawal Parent Complaints


Behavior Management in the Classroom

There will be no corporal punishment of any kind and under any circumstances. This includes children being yanked or pulled by the arm or depriving children of food, shelter, and clothing or bedding. In addition, children should never be locked or confined in any kind of room or structure. The children will be disciplined using natural consequences in a kind but firm manner. No humiliation, screaming, or demeaning comments should ever be heard at the OliviaDiMaio Centre.

If a teacher can no longer deal with the child they will be placed in the care of the Centre Supervisor. Individuals that do not follow the behavior management procedure of the OliviaDiMaio Centre will be reported to the Ministry.

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Teacher Child Ratio

Our ratios are mandated by the Ministry of Children and Youth Services. They differ for each age group:

 
  • 0-18 months - 1 teacher to 3 infants
  • 18 –30 months - 1 teacher to 5 children
  • 2.5 – 5 years - 1 teacher to 8 children
  • 4 – 5 years - 1 teacher to 10 children
  • 5 years - 1 teacher to 12 children
  • 6- 12 years - 1 teacher to 15 children

Ratios are higher during :
Receiving Time – 6:30 a.m. – 8:30 a.m.
Pick Up Time - 4:00 p.m. – 6:00 p.m.

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Students and Volunteers

On a regular basis, we will be supervising students from High School and Community Colleges who are gaining experience in their field before they graduate. It is the policy of the OliviaDiMaio centre that all volunteers and students in the centre meet all requirements of staff.

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Orientation Requirements

Each child will need to bring some basic necessities to the OliviaDiMaio Centre (diapers, pull-up training pants, baby wipes, Vaseline or cream, box of Kleenex, bibs, change of clothes (seasonal), picture of child, baby face clothes, plastic change pad, cuddle blanket or toys for sleeping/rest). Please note that some items are depending on age. Make sure all items from home are labeled.

Every child in the Centre is required to have a seasonal change of clothes kept in their cubby, this includes: underwear, socks, pants, and shirts. We also ask all children to have an indoor and outdoor pair of shoes.

Soiled clothing is to taken home each day. It will be rinsed and washed throughly and wrapped in a plastic bag, tied, and placed in the child’s cubby. The staff cannot be responsible for lost or misplaced clothing. We will make every effort that clothing finds its owner, if it is marked. Please send children in clothes that are comfortable and can be messed up.

Please label all clothing and articles clearly with your child’s name.

Please return the childcare clothes the next day, when your child is sent home with them.

We prefer that parents enrolling in the Centre bring their child for several visits prior to their first day of commencing at the Centre. This will allow an easy transition from your home into the childcare.

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Movement to Next Age Group

It is the policy of the OliviaDiMaio Early Childhood Education Centre to make every effort to best accommodate each child at the time of movement to the next age group.

The Supervisor and Executive Director will control the movement of a child from one age group to the next in accordance with general age guidelines for each group, and in consultation with both staff and parents concerning the readiness of the child. It must be recognized that the ability to move a child into the next age group is limited by the availability of space in that group.

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School Age Children

OliviaDiMaio Early Childhood Education Centre is licensed up to 12 years of age. Written notice will be given January regarding withdrawal of your child’s space ending June of the current year.

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Fee Schedule

Fees are paid at the 1st of every month. Suspension of your child care will occur if tuition if not paid at the beginning of the month. Fees can either be paid by cheque, cash or debit. All cheques are payable to the OliviaDiMaio ECE Centre. N.S.F cheques are subject to a $35.00 penalty. If any 2 consecutive cheques are returned from the bank, all further payments will be made by cash, certified cheque, or money order. No refunds are provided when the OliviaDiMaio ECE Centre is closed due to inclement weather or statutory holidays. No credit is given for vacation, or sick days. We would appreciate payments to be made by debit. If you experience difficulties in fee payment at any point, please discuss this with the Supervisor.

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Late fees and Policy

All late fees of $1.00 per minute must be paid to the OliviaDiMaio ECE Centre. Termination of your child’s space will apply when parents are late more than twice during the duration at the Centre. At 6:05 p.m., staff members will begin to call all family numbers, then emergency numbers. At 6:45 p.m., the supervisor will be notified.

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Vacation Policy

Please notify the Supervisor or staff if you intend to take vacation, and the particular dates that your child will be away. Children that are at the OliviaDiMaio ECE Centre for 12 consecutive months that child will be allowed to take 2 weeks vacation time without payment. The 2 weeks vacation time is allocated on the anniversary date of enrollment according to the total number of days per week that the child attends the Centre.

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Guardian/Custody Rights

It is the policy of the OliviaDiMaio ECE Centre that any parent or guardian, claiming custody rights must submit legal documentation.

OliviaDiMaio ECE Centre must be promptly informed of any legal custody changes, as the Centre will not allow any unauthorized persons to access any child. Proper agencies will be notified of any dispute regarding guardianship.

Should an unauthorized person ask for access to a child at the OliviaDiMaio Centre, the Supervisor may immediately call the police, and/or the legal parent/guardian.

The child in question will immediately be taken to the Supervisor’s office, and released only to the authorized parent/guardian.

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Child Pick-Up Policy

It is the policy of the OliviaDiMaio ECE Centre that any child in the care of OliviaDiMaio ECE Centre will only be released to the persons listed on the registration form. If the person is on the form, but not familiar to the Centre, the Supervisor may ask for identification as well as contact the parent/guardian for confirmation. Parent or guardian must follow proper procedures in order to ensure the safety and wellness of the child.

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Non Pick-Up Emergency Policy

Every child at the OliviaDiMaio ECE Centre is assured safety and security. If a child is not picked up by 6 p.m., the child will remain in the care of the OliviaDiMaio ECE Centre staff.

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Change in Phone Numbers and/or Addresses

It is imperative that any change in home, work phone numbers, etc. be given to us immediately.

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Emergency Evacuation Policy

In the event of an extreme emergency and the Centre must be evacuated, the children will be taken to the Centre’s evacuation location listed below:

1. LaSalle Montessori 6555 Malden Rd, LaSalle, Ontario, N9H 1T5, 519-734-7776

2. Sandwich Secondary High School, 7050 Malden Rd., LaSalle, Ontario, N9J 2T5, 519-734-1237

Fire Drill Policy

It is OliviaDiMaio ECE Centre policy that a practice fire drill must be done on a monthly basis. All fire drills are recorded and documented as per Fire Safety Code.

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Child Abuse or Neglect

Children at OliviaDiMaio ECE Centre have the right to except an environment which is safe and free from any abuse or neglect. All staff members are aware of procedures used by OliviaDiMaio ECE Centre to monitor or report any form of abuse or neglect towards a child. As teachers, we are compelled by law to report any occurrence that would constitute child abuse.

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Daily Routine

Each day will contain:

• A minimum of 2 hours of outdoor activities as per D.N.A
• Allotted time for developing gross motor and fine motor skills through various activities
• Allotted time for socializing with peers through various acitivities
• Two very nutritious snacks
• A very nutritional and hot lunch prepared everyday

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Arrivals

Your child must be brought directly into the Centre and handed to an OliviaDiMaio ECE Centre staff member. Even if you have more than one child attending the Centre the parent is responsible for bringing each child to their room. DO NOT allow your child to roam the Centre or parking lot.

If your child is not attending that day, or going to be late, please phone before 9:30 a.m. This helps us to plan meals, activities, outings, etc. We strongly encourage parents to bring children by 9:30 a.m. so they can be part of the program and become involved with other children during the less structured activities.

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Belongings From Home

Please do not send candy, gum, or money with your child. Such items cause numerous problems between children. Toys from home will not be permitted in the Centre. Toys that inadvertently arrive will be kept in a box high in a cupboard and may be claimed at pick-up time. The only exception to the no-toy rule will be the cuddly toy for nap time or a book for reading in the classroom.

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Nap Time

All children at the Centre will be expected to take a nap or have quiet time lying down after lunch. This is necessary for your child to regain their energies during a busy day. Provisions for quiet activities are made for those children who do not wish to rest after the first hour of nap time.

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Celebrations

We celebrate everything. We attempt to underline the cultural diversity of our Centre. Parents are encouraged to help us develop celebrations of festivals representative of their culture. Each class will celebrate birthdays in their own way. Please check with teachers in your child’s group to see how you can contribute to your child’s celebrations.

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Field Trips - Major Field Trips (Using TTC or Bus, Etc.)

Permission forms must be signed by the parent/guardian of each child participating. The form must include the following:

• Nature of the trip
• Date of the trip
• Method of transit
• Itinerary (including transit route)
• Departure and arrival time
• Participating adults
• Parent volunteers are always welcome on field trips

Additional Regulations

• At least one permanent staff must participate in every field trip
• All children must wear a name tag, or a T-shirt, with the name and phone number of the Centre
• A first –aid kit must accompany the staff
• Emergency numbers must accompany the staff
• Parent volunteers are always welcome on field trips
• Children 3.5 and up will participate on field trips

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Outdoor Activity

The Days Nurseries Act states that all children must have a minimum of two hours per day of outdoor play, weather permitting. If a child is well enough to be at the Centre, they are well enough to participate in outdoor play. The only exception to this policy is if your child suffers from asthma and being outdoors on cold windy/hot and humid days would cause an attack. This request must be accompanied by a doctor’s note. Please make sure your child has suitable clothing for the weather outside. It is always better to be prepared for the coldest weather. Please send your child in layered clothing, especially in the spring or fall.

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Inclement Weather

It is the policy of the OliviaDiMaio ECE Centre that each Supervisor will keep themselves informed on all or any inclement weather conditions that may prohibit the children from outdoor play. This information will be used to determine whether conditions that may prohibit the children from outdoor play. This information will be used to determine whether staff will be notified that children will not be involved in outdoor activity for the day. The staff will follow the OliviaDiMaio procedures for “inclement Weather”, in order to determine if it is safe for outdoor play.

Inclement weather includes:

• Sun safety
• Smog alert
• Excessive cold
• Excessive wind
• Storm, rain, snow, hail

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Summer Routine

During the spring and summer, each child must bring and wear a sun hat and sunscreen (No.15 a minimum, No. 25 or greater is recommended). The teachers of the OliviaDiMaio Centre will apply sunscreen before the children go outdoors. Sun glasses are not allowed in the playground for safety reasons. Running shoes must be worn on the playground. Open toed shoes are not permitted on the playground.

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Playground

OliviaDiMaio Early Childhood Education Centre provides a safe and nurturing environment for healthy development of children. Healthy development requires children to interact and play in a safe outdoor environment. It is the responsibility of all staff to ensure that all children are safe in the playground.

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Sunscreen Policy

It is the policy of the OliviaDiMaio Early Childhood Centre that sunscreen is applied to each child prior to outdoor activity. A parent consent form must be signed by parent at registration, and left in the child’s file.

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Cubbies

Parents are responsible for keeping their child’s cubby tidy. Take work home when placed in your child’s cubby. Snow pants/boots etc., should be taken home during summer months.

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General Health Information

Good nutrition is essential for healthy growth and development; therefore, it is an important and intrinsic part of our program. Hot lunches and snacks will be provided in accordance with the Day Nurseries Act and the Canada Food Guide. Allergies and special dietary restrictions (not dislikes) will be accommodated and posted in the kitchen. Every effort will be made to provide children with food that is not only nutritious but also a pleasure to see, smell, touch, and taste.

Children are strongly encouraged to try all foods but are never forced to eat. Extra servings will be available. Food is never used as a bride or a punishment. Staff will eat lunch with the children. This promotes a friendly social, home-like environment. Weekly menus will be posted on the Parent Information Board by the front entrances in every classroom. All information regarding allergies and food restrictions are posted in all classrooms and the kitchen. Notify the Centre immediately if your child develops an allergy, this is extremely important for your child’s safety.

We are a peanut free environment. Please do not bring any food products to the OliviaDiMaio Early Childhood Education Centre, as it may contain peanut butter, peanuts or anything containing these ingredients. This is for everyone’s safety.

OTHER PRECAUTIONS OUR STAFF WILL TAKE:

• Frequent washing of hands using soap and hot water
• Covering of cuts and sores on hands
• Cleaning of any open wound with soap and hot water
• Use of inclusive bandages for open wounds
• Cleaning change table, equipment according to recommended procedures
• Cleaning anything contaminated with blood or other bodily fluids, using Virox 5

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Disposable Gloves

At the OliviaDiMaio Early Childhood Education Centre, disposable gloves are available in all children’s washrooms, classrooms, and kitchen. For health and safety of both children and staff, all staff members are required to use disposable gloves when handling food, changing a child, when handling a child where blood is involved, and or cleaning mess.

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General Sanitization Policy

Every child at OliviaDiMaio Early Childhood Education Centre deserves an environment that excels in the area of cleanliness. It is our policy that all toys, furniture/fixtures, doors, walls, washrooms, classrooms, and hallways exceed the criteria for maintenance. A maintenance/sanitization log will kept in all rooms to track the cleaning required by the OliviaDiMaio Early Childhood Education Centre.

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Contagious Diseases

We will post a note on the Parent Information Board if a contagious disease occurs at the Centre. Parents will be informed of the disease, the incubation period, symptoms to watch for and the usual treatments.

Children with contagious diseases, such as impetigo, ringworm, etc. Can not be in the Centre. Children with any redness and discharge form the eyes will be sent home with advice to see a physician. If the discharge is found to be infectious (pink eye, etc), the child must remain at home for at least 24hrs after the first application of medication has been administered. Children with lice will be isolated until a parent can be contacted. Children will then be sent home.

Children will not be re-admitted until they have been treated.

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Illness

We can not have children with communicable diseases at the Centre. Your child will not be accepted in the Centre if they have a fever, or any signs of illness. If your child becomes ill during the day, you will be contacted. If we are unable to reach you, we will call the emergency numbers in your file. You or your emergency person must be prepared to come and pick up you child immediately. Children must be kept at home 24hrs after a fever has passed. If your child is not well enough to participate in our program, they should remain at home until they are able to fully participate.

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Diarrhea

If a child has diarrhea, they must be picked up immediately. A solid bowel movement must occur before the child can return. If your child has diarrhea in the morning, please do not bring them to the Centre because it is a communicable disease.

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Administrating of Medicine

Staff will administer only prescription medicine in their original bottle, with the original label form the pharmacy. This must include the child’s name, name of medication, prescription number and dosage etc. A Medication Form must be filled out and signed by the parent/guardian, staff and Director/Supervisor. The medicine is administered to the child by the staff member who signs a form. If you wish cough syrup, or any non-prescription medicine to be given to your child we need a Medication Form signed by the parent/guardian, the staff member, and Director/Supervisor.

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Toilet Training

It is not a good idea to rush toilet training. Toilet training is achieved when the child has control over urination and bowel movements. This happens at different ages. Even though your child may perform on the toilet it does not necessarily mean that they have control over elimination. One of the keys to toilet training is the child’s ability to communicate the need to eliminate.

When the child shows some interest, the staff encourages them to sit on the toilet at routine times. The staff works closely with the parents on the toilet training of the child.

Please bring in plenty of training pants and several complete changes of clothing when you feel your child is ready. Be prepared for lots of laundry the first few weeks. It is important that the child receives positive reinforcement when deserved and acceptance when an accident occurs. This process takes time. It is also usual that the child may regress at some point temporarily. We feel that it is important that it is important that the toilet training period be a happy time for the child and parent.

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Parent Communication Participation

The essence of a good relationship between a family and the OliviaDiMaio Early Childhood Education Centre is on going communication. It is only by working together that we can provide the best optimum care for your child. Upon registration, you will be asked to provide the Centre with a story about your child that includes information that allows the staff to get to know your child more intimately: background, personality, habits, interests, likes, and dislikes, and health conditions. Although, your child may feel a little anxious when they first join the Centre. The staff and parents will work together to help the child make a successful transition into the OliviaDiMaio Early Childhood Education Centre.

All parent notices are posted on our Parent Information Board located in the front lobby. Staff is available available at the beginning and end of the day for discussion about your child. More formal interviews are set up upon request. We encourage your participation in our program and invite you to join us on any field trip. You are also invited to share your cultural heritage, your job, your artistic abilities (music, painting, etc.), or your hobby with the children. We would appreciate any contribution to program ideas and materials or your participation in a special program event.

A newsletter is issued once a month. This will contain information about children’s activities, upcoming events in the OliviaDiMaio Early Childhood Education Centre, and other information related to your child’s development. Your contribution to this letter will also be appreciated. It is important that staff be able to locate parents should an emergency arise during the day. An alternative phone number should be recorded, if you are not available at your usual number. It is extremely important that you keep the Centre informed of any changes in telephone numbers, home, work or school etc.

Please discuss with your child’s teacher any events that occur in the home that may affect the child at the Centre-a death in the family, the impending birth of a child, an extremely frightening experience, a remarkable achievement, etc. At no time in a child’s life is a close relationship between home and school more important than during these early years. Children with special needs will be given ongoing support by staff who are sympathetic and non-judgmental. We hope that we will be an integral part of each child’s extended family.

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Infant Policy

Parents must complete their Daily Information Records daily. It is important that we know when each child is expected to be dropped off and picked-up, in order to ensure we are at required teacher/child ratio at all times.

Please remember no one is allowed in the Infant Room without removing their shoes.

Parents must provide all bottles for their child. All bottles must be cleaned, sanitized and CLEARLY LABELLED from home.

OliviaDiMaio Early Childhood Education Centre will provide homo milk and table food.

Only prescribed medication in their original bottle will be administered. Please CLEARLY LABEL medication bottles.

A staff member will contact you if your child becomes ill during the day. If we are unable to contact you, we will call the emergency number in your file. Either you or your emergency person must be prepared to come and pick-up immediately. It is very important to keep our files updated with any changes of phone numbers.

Children with communicable diseases which include flu, diarrhea or signs of illness will not be accepted in the daycare. Children must be kept home 24 hours after a fever or diarrhea has stopped.

Please LABEL all your child’s belongings. We are not responsible for lost or misplaced clothing etc.

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Child Abuse Philosophy

Children at the OliviaDiMaio Early Childhood Education Centre have a right to expect an environment which is safe and free from any abuse or neglect. All staff members are aware of procedures used by the OliviaDiMaio Early Childhood Education Centre to monitor or report any form of abuse or neglect towards a child.

As teachers, we are compelled by law to report any occurrence that would constitute child abuse.

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Serious Occurrence

OliviaDiMaio Early Childhood Education Centre is responsible for delivering services that promote health and safety of the children enrolled in the Centre. In the event of a Serious Occurrence, the following procedures must be reported to the Ministry of Children and Youth Services with 24 hours by the Supervisor.

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Guidance Policy

The OliviaDiMaio Early Childhood Education Centre guidance policies are designed to help your child gain self control as they interact with others. We believe that the “positive” approach works best. Limits are set and consistently enforced. If a child breaks a rule, our staff deals with the child with firmness and love. We focus on what your child does appropriately and reward good behavior with smiles and hugs.

Physical restraint is only used in situations where a child is in imminent danger of compromising the safety of themselves or other children in the program. We will notify parents/guardian immediately if restraint measures are taken.

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Anti-Racism

The OliviaDiMaio Early Childhood Education Centre will make every effort to reflect the multicultural aspects of the community. OliviaDiMaio Early Childhood Education Centre is an employment equity employer and will endeavor to hire staff that is reflective of the culturally diverse aspects of the community.

The OliviaDiMaio Early Childhood Education Centre will endeavour to develop programs that are sensitive to culturally and racially diverse groups.

The OliviaDiMaio Early Childhood Education Centre will not tolerate discriminatory or racist behavior. These behaviours include expressions of discrimination or bias in any form, because of race, colour, heritage, ethnic orgin, religion, sex, sexual orientation, age, disability or physical attributes. Staff members, parents, or children who violate the policy may be disciplined, up to and including dismissal.

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Inclusion, Access and Equity in the Classroom

The OliviaDiMaio Early Childhood Education Centre is committed to the inclusion of all children in our early learning and child care program regardless of their diverse strengths and needs. Inclusion considers that all children will learn together in environments that provide services, supports and supplements for all children as needed. The principle of inclusion goes beyond physical integration and fully incorporates values that promote equity, participation and a celebration of diversity. We respect and are enriched by such diversity as culture, language, religion, socio-economic status, and ability in our community. Being an inclusive Centre in which all children and families are welcome offers countless benefits for everyone.

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We believe that

• Each child is entitled to interact within a responsive environment that offers encouragement and support.
• Positive learning environments are based on each child’s developmental strengths, needs, interests and experiences, and value each child as an individual.
• Inclusive environments are quality programs.
• Each child is deserving of respect in an environment that cherishes creative ideas and expression.
• Parents are integral to a successful inclusion process.
• All children have and equal right to life opportunities that promote well being and support development in all areas.
• We are committed to provision of service irrespective of abilities.
• We are committed to working with community partners to enhance our ability to support children with special needs through training and consultation.
• Staff access specialized advice and appropriate training in developing and implementing an inclusive program, building on existing strengths and accessing additional resources when required.

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Registering Families

• All families interested in registering their child in the OliviaDiMaio Early Childhood Education Centre will be treated in a fair and equitable manner.
• Centre policies are followed for all families: Centre philosophy, child guidance techniques, reporting child abuse and neglect, parent involvement and any other related policies.
• Identifying additional needs in the enrolment documentation and discussing these with the parent.
• Referring a family with additional needs to support agencies, if they have not already sought assistance.
• Enlisting the assistance of support agencies and their staff who provide resources and support to the child, parents and staff.
• Consulting with parents regarding the most appropriate strategies for integration of the child into the program.
• Considering the special needs of the existing children already enrolled in the early learning and child care classrooms.

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Human Resources

• The OliviaDiMaio Early Childhood Education Centre’s hiring process supports the Centre’s Inclusion, Access and Equity Policy.
• All the OliviaDiMaio Early Childhood Education Centre staff understands and agrees to support inclusive practices.
• All OliviaDiMaio Early Childhood Education Centre staff sign off on the Inclusion, Access and Equity Policy on an annual basis.

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Training and Professional Development

• All staff members receive an orientation on the Inclusion, Access and Equity Policy.
• Staff to attend training opportunities that focus on inclusive programming, cultural diversity, etc.
• Recognize that there are no well-defined markers that distinguish at-risk, and developmentally disabled children.
• Avoiding the possibility of limiting children’s learning by labeling.

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Programming

• The program staff will adapt the environment and routines as necessary to meet the needs of the children enrolled.
• Provide opportunities for discussion through the program to share relevant information about all children in the Centre, thereby breaking down any discrimination or prejudices.
• Creating an appropriate environment that includes a range of materials and experiences to support the positive development of all children.
• Arrange a balance of large and small group experiences, both vigorous and quiet so that all children can be active and interactive participants at their own levels.

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Confidentiality

When your enroll your child at the OliviaDiMaio Early Childhood Education Centre, we will obtain personal information about you and your child, which will be kept on file in accordance with industry practices as well as the requirements of any child welfare agencies or other governmental authorities. Only authorized individuals, including teachers, have access to this information. The information that we collect allows us to identify you and your child; to protect you and your child against possible fraud or injury and to assist the OliviaDiMaio Early Childhood Education Centre in attending to the needs of your child, and to comply with legal and regulatory requirements.

The OliviaDiMaio Early Childhood Education Centre may collect, use and disclose your SIN for income tax reporting purposes.

1. The OliviaDiMaio Early Childhood Education Centre may collect, use and disclose personal information relating to your child such as but not limited to, date of birth, residence address, medical card number, medical history, medical requirements, food allergies, dietary restrictions, name of family physician and emergency contact information.

The OliviaDiMaio Early Childhood Education Centre may from time to time disclose your personal information to external sources such as child welfare agencies, other Governmental authorities and other parties who provide services to OliviaDiMaio Early Childhood Education Centre.

Your consent is required before we may provide information relating to you or your child to any third parties. The consent that you provide to OliviaDiMaio Early Childhood Education Centre with regards to the collection, use and disclosure of personal information relating to your or your child may be cancelled at any time by providing written notice to OliviaDiMaio Early Childhood Education Centre. The OliviaDiMaio Early Childhood Education Centre does not require our consent to the collection, use and disclosure of personal information relating to you or your child where:

• Such collection, use and disclosure is reasonably required in the normal course of providing child care services to your child;
• To a law enforcement agency, child welfare agency or other governmental authority;
• To legal counsel; for the purpose of obtaining advice;
• To a licensed medical practitioner, hospital or other health care professional who may be providing medical services to your child.

You may review the information you have provided to OliviaDiMaio Early Childhood Education Centre and make corrections to it. You may request that your provide corrections in writing.

OliviaDiMaio Early Childhood Education Centre may retain personal information relating to you or your child on file after your child ceases to be enrolled at the OliviaDiMaio Early Childhood Education Centre for as long as OliviaDiMaio Early Childhood Education Centre requires such information or as long as is demanded by child welfare agencies, governmental authorities or applicable law.

By enrolling your child at the OliviaDiMaio Early Childhood Education Centre, you are providing consent to OliviaDiMaio Early Childhood Education Centre to collect, use and disclose personal information relating to you or your child, as set out in this agreement.

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OliviaDiMaio Early Childhood Education Centre’s Termination Policy

OliviaDiMaio Early Childhood Education Centre will terminate your child’s space if:

• Parents do not cooperate with the staff at the OliviaDiMaio Early Childhood Education Centre.
• Parents have picked up their child after 6:00 p.m. more than twice during the duration at the Centre.
• Parents have physically or verbally abused the staff at the OliviaDiMaio Early Childhood Education Centre or a client.
• Parents whom have and outstanding fee of $200.00 or more
• Parents who continually fail to follow the policies and procedure at the OliviaDiMaio Early Childhood Education Centre as outlined in the Parent Manual and Code of Behaviour.
• The OliviaDiMaio Early Childhood Education Centre should be appropriate for both the child and the parents.

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OliviaDiMaio Early Childhood Education Centre’s Code of Behaviour

Adults, children and visitors are expected at all times to:

• Be courteous to others, demonstrate respect and care for one’s self and others.
• Use acceptable language and tone of voice.
• Conduct themselves in a manner which will allow each child and staff member to feel safe from verbal and physical abuse. Profane, inappropriate language and behavior will not be tolerated.
• Resolve conflict in a peaceful manner.
• Respect the building and equipment as well as the personal property of staff and others.
• Show respect for all individuals through their behavior and words.
• Staff are to be treated on a professional level at all times. Staff are providing quality care for your child and will not accept treatment that is not respectable. Pleas deal with discrepancies in private (away form children and other adults) as they create a negative atmosphere in the classroom.

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Notice of Withdrawal

OliviaDiMaio Early childhood Education Centre requires two weeks notice in writing of your intention to withdraw your child from the Centre. If you withdraw your child without notice, you will be required to pay fees in lieu of notice. If at any time you request to transfer your child to another Centre your fees must be paid in full before your request is granted.

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Parent Complaints

If a parent has any concerns with their child, or the Centre, we encourage the parent to feel free to speak to the Supervisor. The Supervisor will make every effort to accommodate the concern in the best interest of the child, and all children of the Centre.

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